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Terms of Service

Effective and last updated 22 September 2026.

1. Agreement and eligibility

These Terms of Service (“Terms”) are a binding agreement between you and Shreekaram Technologies (“Kalpana”, “we”, “us”, or “our”) and govern your access to Kalpana’s websites, applications, APIs, plugins, rendering systems, integrations, and related services (collectively, the “Service”). By creating an account, accepting an order, or using the Service, you agree to these Terms and our Privacy Policy.

You must be at least 18 years old and legally capable of entering a contract. If you use the Service for a company or other entity, you represent that you have authority to bind it, and “you” includes that entity. If you do not agree to these Terms, do not use the Service.

2. Accounts, organizations, and workspaces

  • You must provide accurate account and billing information, keep it current, protect your password and API keys, and promptly notify us of suspected unauthorized use.
  • Organizations and workspaces are collaborative environments. Owners and administrators may invite or remove members, assign roles, manage billing and integrations, access workspace content, and take other actions permitted by their role.
  • If you join an organization using an email controlled by that organization, the organization may control your membership and the content you create within its workspaces. You are responsible for understanding its policies before adding content.
  • You are responsible for activity under your account and for the acts and omissions of users you authorize, including use through API keys and connected services.

3. The Service

Kalpana helps teams import design templates from Figma, edit them, manage assets and fonts, connect product and catalog data, preview every row, edit images with AI, and render images, GIFs, and videos in bulk. The Service includes the web app, the Figma plugin, campaign feeds, a REST API, an MCP server for AI assistants, a browser extension, third-party integrations, and cloud rendering infrastructure.

Features, limits, formats, providers, and availability may change as the Service evolves. Beta, preview, experimental, or free features may be incomplete, changed, suspended, or discontinued at any time and are provided without a service-level commitment unless an order expressly states otherwise.

4. Your content and permissions

“Customer Content” means data or material submitted to, stored in, or generated through your use of the Service, including templates, designs, text, product data, spreadsheets, prompts, images, audio, video, fonts, brand assets, and rendered outputs. As between you and Kalpana, you retain your rights in Customer Content. We do not claim ownership of it.

You grant us a worldwide, non-exclusive, limited license to host, copy, transmit, transform, render, display, and otherwise process Customer Content only as necessary to provide, secure, support, and improve the Service, comply with law, and prevent abuse. This license ends when the content is deleted from our active systems, subject to reasonable backup, security, and legal-retention periods.

You represent that you have all rights, licenses, notices, and consents needed for Customer Content and our processing of it, including rights to third-party trademarks, product images, personal data, music, fonts, Figma files, and connected-source data. You are responsible for reviewing outputs before publication and for how you use or distribute them.

5. Integrations and third-party services

You may connect third-party accounts, such as Shopify, WooCommerce, Google Sheets, Google Drive, Airtable, Dropbox, and OneDrive, and use services such as Figma and AI assistants that connect through our MCP server. By enabling a connection, you authorize Kalpana to access and process the account information and data covered by the permissions shown during the connection flow. Workspace owners and other authorized users may enable, disable, or delete workspace connections.

Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for their acts, availability, data, or changes. You must maintain any required third-party account and comply with its terms. Disconnecting an integration stops future access by Kalpana but does not automatically delete data already imported into your workspace; you may separately delete that data or request assistance.

5.1 AI image editing

AI image editing features send the image, any masks or reference images, and your prompt to our AI image provider (currently BRIA) to produce a result. You must have the rights to the images and prompts you submit. AI results can be unexpected or inaccurate; review them before use. You are responsible for how you use AI-edited images, including any required disclosure that content was edited or generated with AI. We do not use your content to train AI models.

6. Acceptable use

You must not use the Service to:

  • break the law, infringe rights, or violate contractual duties;
  • upload or generate unlawful, deceptive, defamatory, abusive, sexually exploitative, or privacy-invasive content;
  • impersonate others, create misleading synthetic media without appropriate disclosure, or facilitate fraud, spam, phishing, surveillance, or discrimination;
  • introduce malware, probe or bypass security, interfere with the Service, evade limits, or access accounts or data without authorization;
  • reverse engineer the Service except where law prohibits that restriction, scrape it, resell access without permission, or use it to build a competing model or service through unauthorized bulk extraction; or
  • use an integration, API, or provider in a way that violates its policies or exceeds the permissions granted by the data owner.

We may investigate suspected violations and remove content, restrict features, revoke keys, or suspend access when reasonably necessary to protect users, third parties, or the Service.

7. APIs, MCP, plugins, and automated use

API keys, OAuth tokens, and plugin credentials are confidential and may be used only for your authorized workspaces. When you connect an AI assistant through the MCP server, it acts on your behalf and within your permissions, and you are responsible for the actions it takes, including batches it runs and the credits they use. You must follow documented rate, technical, and security limits, and you may not share or embed secret credentials in public code. Automated requests count toward the same plan limits and usage charges as requests made through the user interface. We may rotate or revoke credentials that are exposed, abused, or inactive.

8. Plans, subscriptions, credits, and payments

8.1 Prices and orders

The price, currency, billing interval, included credits, seats, workspaces, storage, feature limits, and promotional terms shown in the final checkout, order form, or enterprise agreement are the terms of your purchase. If marketing or pricing-page copy conflicts with the final checkout or signed order, the final checkout or signed order controls. Prices may vary by location, currency, volume, and plan. Customers in India are generally billed in Indian rupees and other customers in US dollars. Currency conversions or estimates are informational unless they are the currency charged at checkout.

8.2 Taxes and payment processing

Displayed prices may exclude GST, VAT, sales tax, withholding, or similar charges unless stated otherwise. Applicable taxes are calculated or disclosed at checkout. Payments are processed by Dodo Payments or another provider identified at checkout, which may act as merchant of record and legal seller for the transaction. Its checkout terms, payment methods, fraud checks, invoices, and refund processing also apply. We do not receive your complete payment-card number.

8.3 Automatic renewal and price changes

Paid subscriptions renew automatically for successive billing periods until cancelled. You authorize the payment provider to charge the payment method on file for recurring fees, add-ons, and applicable taxes. We may change prices or plan packaging for a future renewal by giving notice required by applicable law. Continuing the subscription after the change takes effect constitutes acceptance of the new price.

8.4 Plan changes and cancellation

You may request cancellation through an available billing or provider portal or by contacting support. Unless the cancellation flow or an order expressly states otherwise, cancellation takes effect at the end of the then-current paid billing period, and you retain paid access until then. Upgrades, downgrades, add-ons, and removed capacity may take effect immediately or at renewal; any proration, credit, or new billing date will be shown during the change. Cancelling does not erase your account or Customer Content.

8.5 Credits and usage

  • New accounts may receive a one-time grant of free credits.
  • The Service may use separate render, image-edit, AI, promotional, or other credit balances. The applicable usage rate is shown in the Service, pricing page, or order and may depend on output type, duration, resolution, operation, or provider cost.
  • Credits are a limited, revocable right to use eligible Service features. They are not money, stored value, or property; have no cash value; and may not be transferred, resold, or redeemed for cash except where law requires.
  • Subscription grants, promotional credits, and top-ups may have different expiration or rollover rules. The rule displayed for the relevant plan or purchase controls. No rollover or indefinite validity applies unless expressly stated.
  • Usage records maintained by the Service determine consumption, subject to correction for a verified billing or metering error. A failed, cancelled, retried, or partially completed operation is credited back only when the Service indicates that it did not consume credits or when we confirm a metering error.

8.6 Failed payments and refunds

If a payment fails, is reversed, or becomes overdue, we or the payment provider may retry the charge, place the subscription on hold, reduce limits, or suspend paid features until payment is resolved. Except as required by law or expressly stated in the checkout, order, or refund policy presented at purchase, subscription charges, add-ons, top-ups, and used or issued credits are non-refundable. Contact support promptly about duplicate or erroneous charges. Approved refunds are returned through the payment provider to the original payment method where possible and may revoke the corresponding credits or access.

8.7 Free access and enterprise terms

Free plans, trials, and promotional credits may be limited, modified, or withdrawn and may expire as disclosed. If you sign a separate order form, master services agreement, or enterprise agreement, that agreement controls to the extent of a conflict with these Terms.

9. Kalpana intellectual property and feedback

We and our licensors own the Service, software, models, rendering engines, interfaces, documentation, trademarks, and related intellectual property, excluding Customer Content. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your authorized access.

If you provide ideas or feedback, you grant us a perpetual, worldwide, royalty-free right to use it without restriction or obligation, provided we do not publicly identify you without permission.

10. Confidentiality

Each party may receive non-public information that a reasonable person would understand to be confidential. The receiving party will use it only to perform under these Terms and protect it with reasonable care. This does not cover information independently developed, lawfully received without restriction, publicly available through no breach, or required to be disclosed by law. Workspace administrators are part of your organization for purposes of access to workspace information.

11. Suspension, termination, and data handling

You may stop using the Service at any time. We may suspend or terminate access for a material breach, security risk, unlawful use, non-payment, provider requirement, or conduct that risks harm to the Service or others. Where practicable, we will provide notice and an opportunity to cure.

To close your account or delete an organization or workspace, contact us; we will confirm and complete the request. Before ending an account, export Customer Content you need. Following termination or workspace deletion, access may end immediately and we may delete Customer Content after a reasonable period, subject to legal obligations, backups, disputes, and any separate order. Sections that by their nature should survive—including payment obligations, ownership, disclaimers, indemnity, liability limits, and dispute terms—will survive.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation. We do not guarantee that generated or transformed outputs will be accurate, unique, legally protectable, suitable for publication, or free of third-party claims. You must review outputs, maintain independent backups, and use appropriate professional judgment.

13. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Kalpana and its affiliates, personnel, and service providers from third-party claims, damages, and reasonable costs arising from Customer Content, your use of outputs, your violation of these Terms or applicable law, or your infringement of another person’s rights. This obligation does not apply to the extent a claim results from our own breach, gross negligence, or wilful misconduct.

14. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, data, or business interruption, even if advised that such loss was possible. Kalpana’s aggregate liability arising out of the Service or these Terms will not exceed the fees you paid for the Service during the 12 months before the event giving rise to the claim. These limits do not apply where applicable law prohibits them or to liability that cannot legally be limited.

15. Changes to the Service or Terms

We may modify the Service and these Terms. We will post updated Terms and revise the date above. For material changes, we will provide reasonable additional notice through the Service, email, or another appropriate channel. Changes apply prospectively from their effective date. If you do not agree, you must stop using the Service and cancel before the changes take effect.

16. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. The parties will first attempt in good faith to resolve a dispute by written notice and discussion for at least 30 days. Subject to any non-waivable consumer right or other mandatory law, courts with jurisdiction over our registered office in India will have exclusive jurisdiction.

17. General terms

These Terms, the Privacy Policy, and any applicable order are the entire agreement about the Service. You may not assign them without our consent; we may assign them as part of a reorganization, merger, acquisition, or sale of assets. Neither party is liable for delay caused by events beyond its reasonable control. A failure to enforce a provision is not a waiver. If a provision is unenforceable, the remainder stays effective. Electronic notices and signatures are valid to the extent permitted by law.

18. Contact us

Questions, billing disputes, cancellation requests, and legal notices may be sent to support@kalpana.one. Include your account email and organization name, but do not send passwords, API keys, OAuth tokens, or complete payment-card details.